We are exchange only on regular priced shoes, boots and sandals within 10 days of purchase. Items must accompany original recept and packaging and have no signs of wear. If a suitable replacement can not be found, we will provide you with a gift card in the amount of the original amount for the item you wish to exchange. Our gift cards have no expiry. Items purchsed on sale or discounted are final and not eligible for exchange. All accessories such as beeswax, leather cleaners, protectors and conditioners, socks and all other related footwear accessories are also final sale.